Usability Testing Tools

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Usability Testing has traditionally been an expensive excercise but carrying out at least some usability is vital in order to understand any issues that users have with using your website. These problems could be to do with understanding what your website is offering, finding information, generally navigating around the site or being able to purchase products.

There now exists a large number of relatively inexpensive, web-based usablity software that can help to identify the majority of issues connected with your website so that you can correct them and increase the number of visitors returning and using your site.

Mouseflow

Amazon Mechanical Turk

Mechanical Turk gives business and developers access to an on-demand, scalable workforce.

Feedback Army

Start a usability test for your site in two minutes. Submit questions about your site and receive 10 responses from our reviewers. The cost is $10.

Usability Testing Environment

The Usability Testing Environment (UTE) is software to evaluate and improve the usability of websites and web applications. It is a fully featured usability testing tool for websites and web applications. UTE provides features useful to usability professionals, web content creators/designers, or web managers.

Simple Mouse Tracking

(smt) is a simple mouse tracking system for Web pages. This is an open source client-server architecture tool for webmasters, developers and even designers. You can watch how people interact with your Web interface: where they click, what they highlight, how many time they rest reading some text and many other user trends. It helps website administrators run usability tests and analyze the collected data.

M-Pathy

Watch your web site visitors over the shoulder:
* Watch their visit as a movie
* Heatmaps of clicks and mouse movements
* Test web forms

Clixpy

Paste some JavaScript into your web site and Clixpy records what your users do and then plays it back for you. A great free usability testing tool.

Free accounts start with 10 captures, 100 further captures cost $5.

AttentionWizard

Simulates human visual processing and attention to create an “attention heatmap” of your web page that predicts where real people would look during the first few seconds of their visit.

whatusersdo.com

An online usability testing tool with a UK tester panel. Prices start at £25. Testers’ screens and voices are remotely recorded into online videos. Several types of test are provided (in addition to traditional site usability) including a website comparison test and online “free form” test for observing user search behaviour.

Usabilla

Hassle free usability testing
Involve your users and improve your website or app.

* What draws your attention?
* What do you like on this page?
* Where do you click for information about X?

Collect feedback in five simple steps

1. Create a test
2. Select your pages
3. Select questions
4. Invite your users
5. Analyse feedback

mouseflow.com

Realtime user studies and analytics tools for your website

* Record your visitors and watch the videos
* See heatmaps of clicks and scroll behaviour
* Analyze and optimize your landing pages and other critical pages
* Increase conversion rates and visitor satisfaction
* 1 minute installation with one line of javascript
* Get 100 free recordings per month

ClickHeat

ClickHeat is a visual heatmap of clicks on a HTML page, showing hot and cold click zones. ClickHeat is an OpenSource software, released under GPL licence, and free of charge.

UserTesting

Low cost usability testing by having a user record a video of themselves speaking their thoughts whilst they view your web site. You also get a written summary of problems they found, all for $29 per test.

CrazyEgg

Run tests to see what users click on and some details about each one. Produces a heatmap of the hottest (and coolest) areas of your web site. Prices start at $9 per month.

Five Second Test

Simple usability testing where you upload your design and then either give users 5 seconds to memorize your design and remember specific elements or you give them 5 seconds to find and click on certain elements on the design. Can use your friends and colleagues as users or Five Second Test’s random users for quick results. Free version available, paid plans give you priority, more results, allow you to submit custom instructions and gain extra feedback.

Userlytics

Remote Usability Testing:

* Watch and listen to testers as they try to achieve your goals on any site
* Analyze their clickflow and written commentary
* Receive usability survey results and ratings

Silverback

Usability testing software for designers and developers including the following features:
* Capture screen activity
* Video the participant’s reactions
* Record the participant’s voice
* Add chapter markers on the fly
* Control recording with the remote
* Export to Quicktime

Chalkmark

Do people know where to click? Quickly run a test on your UI prototypes to answer any nagging questions about usability.

One task, one image and one click reveals powerful insights to help you tweak navigation and layout. For each task you get a heatmap to show the concentration of clicks. Very handy as evidence or for opening a can of worms!

clickdensity

clickdensity is not another statistics or web analytics tool - instead it allows you to analyse the user experience and identify usability and information architecture issues that would have been impossible to identify without it.

The clickdensity heat map shows at a glance the relative popularity of components on your pages. Getting similar data from standard web analytics tools can be impossible, or at best complex and time consuming.

QualVu

The leader in online video-based qualitative research, including:
* VideoDiary
* VideoSurvey
* VuPoint

Testled

We let you run usability tests, and record everything a user does on a site, from mouse movements to keyboard input. If they have the right equipment, we even record their voice and face via a webcam, so they can talk their way through usability issues.

All test results are stored allowing you to run multiple tests at the same time. This enables you to update your designs, user interface and features while not losing important test data.

Userfly

Usability testing has never been this easy.

* Watch videos of your real users.
* See every mouse movement and click.
* Install in seconds with one line of code.
* Increase conversions on landing pages.

Free plan available and then from $10 per month for 100 captures per month

Userzoom

An on-demand, web-based software solution that empowers user experience professionals to easily manage their own online research projects.

It's the perfect tool to cost-effectively quantify and measure usability and user experience. Researchers can conduct many types of research, such as:

* website usability testing
* online card sorting exercises
* benchmarking studies
* and much more!

Webnographer

The tool for remote usability testing:

Get data and turn it into actions.

Test any website, web app, prototype or intranet, with large numbers of users, all over the world, in their natural environment.

Remote, un-moderated, task-based, fast, cost-effective.

Ethnio

Ethnio works by displaying a survey-like screener to your site visitors. Create your screener, place 1 line of JavaScript on any of your web pages, and watch the responses come in. Find a user with interesting responses to your interesting questions and give them a ring.

OpenHallway

Features

* Record users from anywhere - remotely or locally.
* Share video results with your clients or team members.
* Completely web-based. No software for you or your test participants to install.
* Unlimited projects and test scenarios (within your storage limit).

How it works

1. Create a scenario with your instructions and the website you want to test. Then share the OpenHallway recording link with your participants.
2. Participants click on the recording link and follow your instructions. Their screen and voice are recorded, and the recording is uploaded to your account.
3. Watch the recorded session anytime, anywhere.

UserVue

UserVue is a web-based service which makes it easy to get insight into how your website or application is used. Observe, discuss and record real customers giving real feedback.

Loop11

A user experience testing tool, Loop11 allows you to set tasks for real users to complete on your site gaining valuable input of how users actually use your web site. The cost is $350 per project for as many users as you want, first project is free.

Concept Feedback

Getting ready to launch a brand new concept? Would you like to know what other professionals think before you release it to the world? Concept Feedback is designed specifically for you!

* Upload and share your website, advertisement, logo and more

* Receive quick, actionable feedback from a professional community

* Improve your concept and get better results!

Trailhead

Find your website's fold, see where your visitors are clicking, and visualize mouse activity.

* The Fold - See how far down visitors are scrolling
* Clicks - Find your site's hot button
* Mouse movement - See a heatmap of visitor activity

First test is free.

Feng-GUI

Feng-GUI simulates human vision during the first 5 seconds of exposure to visuals,
and creates heatmaps based on an algorithm that predicts what a real human would be most likely to look at.

Feng-GUI offers web designers, advertisers and creatives, a Pre-testing technology that predicts performance of an image, by analyzing levels of attention, brand effectiveness and placement, as well as breaking down the Flow of Attention.

TechSmith Morae

Morae is made up of three seperate components: Recorder, Observer, and Manager.

* Recorder captures audio, video, on-screen activity, and keyboard/mouse input during a research session.
* Observer enables team members to watch the customer’s experience, make notes, and flag tasks in real time.
* Use Manager to view and analyze Morae recordings, automatically calculate metrics, generate graphs, and create highlight videos to share with stakeholders.

IntuitionHQ

IntuitionHQ is quick and easy usability testing:
* Test your designs before you build, ensure that your site is easy to understand and use.
* Clients love website usability testing with IntuitionHQ. It’s a great way to keep them involved and excited.
* IntuitionHQ gives you the information to design a quality experience for your users and because it’s quick & easy to use, you’ll get great participation rates.

UserPlus

How usable is your website?

We'll help you find out.

* Upload your screenshot - Upload multiple images from your computer or online collection to start rating the usability of your site.
* Assign the elements - Tag design elements on your screenshot to get advice about the usability of your website.
* Get your usability score - Fill out the different checklists to get an instant view on the usability status of your website.

bagelHint

Online usability testing for your Web and App designs.

Simply upload your designs. Get user feedback in minutes. 14 day free trial.

Plans start at $9 per month.

TryMyUI

Watch videos of real people using your website.

* Hear what users are thinking as they use your site.
* Find out what they like.
* Find out why they get confused or annoyed.
* Find out why they leave your site.
* Super low price of $25 per test.
* Quick and easy.
* Set up your first test in minutes.
* Try it FREE.

GazeHawk

See Where Your Users Look

Eye tracking has never been this simple!

* We do the tracking for you
* You get the results in a clear, actionable interface
* Improve conversions
* Test landing pages
* Measure ad spot quality

Pricing starts from $495

Kupima

Video-based user testing including discrete and textual questionnaire facility and powerful test management interface.

Quick Tests start at only £9.99 for one user whilst Full Tests including video start at only £30.00 for a single user including VAT.

ClickTest

User interaction analysis for your mocks and wireframes.

Clicktest analyzes how users engage with your interfaces so you can tweak and improve your designs.

Free plans available, paid plans start at $20 per month.

Verify

Verify is the fastest way to collect and analyze user feedback on screens or mockups.

See where people click, what they remember, or how they feel.

30 day free trial available, plans start at $9 per month.

Navflow

Path and conversion analysis for your mocks and wireframes.

Navflow helps you improve your conversion rates by analysing how people navigate around your websites and applications.

1. Upload designs to test
Navflow lets you upload a series of images that represent a path your users would take to get from one section to another.

2. Testers complete your test
You can choose whether you want our community to help you out or keep your test private and only share it with your own testers.

3. View your test results
We crunch all your responses and present them to you with beautiful funnel visualisations, heatmaps and graphs, cuz we love you.

Free community plan available, UsabilityHub plans start at $20 per month.


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Loop11 - Online Usability Testing

More Testing Tools:

  1. Validators and Accessibility Testing Tools
  2. Browser Checking Tools
  3. Screen Resolutions Tools
  4. Link Checking Tools
  5. Site Performance Testing Tools
  6. Stress or Load Testing Tools
  7. Split or Multivariate Testing Tools
  8. SEO Tools
  9. Web Analytics
  10. Online Surveys
  11. Site Monitoring Tools
  12. Software Testing & Bug Tracking Tools
  13. Web Development Tools

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