Usability Testing

Tools, software and website testing articles relating to usability testing.

October 15, 2018
No results lead to a dead end for users

Testing Tip – Always complete a ‘no results’ test

Whenever you are testing a search facility or a website that uses filters to narrow the number of items being displayed, there is the potential that […]
October 5, 2018
Testing overlays on mobile phones

Testing Tip – Check Your Overlays On Mobile

If your website uses overlays or modals (I call them overlays but there are several terms that mean the same thing), check them on a mobile […]
April 24, 2017
Mouseflow Feedback

New Feature From Mouseflow – User Feedback

Understand Behavior From The Visitors Perspective Mouseflow have a new featured called Feedback. This allows you to create custom, interactive surveys that can target a specific […]
August 2, 2014
Oddities

Follow up on oddities and strange problems

From time to time, when you’re testing a website, something odd will happen, perhaps you ended up on a page that you weren’t expecting or you […]
January 29, 2013
Search - magnifying glass

How To Test A Site Search

A new testing plan covering all the main aspects of testing a site search facility has been added to the Testing Plans & Checklists section. Site […]
January 23, 2013
ClickTale

20 Heatmap Tools for testing your website’s usability

A heatmap is a method of reporting where people click, look, scroll or otherwise interact with your website. Heatmaps are frequently used by usability testing tools […]