User Experience Testing

Tools, software and website testing articles relating to user experience testing.

October 15, 2018
No results lead to a dead end for users

Testing Tip – Always complete a ‘no results’ test

Whenever you are testing a search facility or a website that uses filters to narrow the number of items being displayed, there is the potential that […]
April 24, 2017
Mouseflow Feedback

New Feature From Mouseflow – User Feedback

Understand Behavior From The Visitors Perspective Mouseflow have a new featured called Feedback. This allows you to create custom, interactive surveys that can target a specific […]
August 10, 2014
Longleat Hedge Maze

Test Different Ways Of Navigating Through A Site

When you test a website, do you always navigate through the site in the same way? If so, then you may be missing out on a […]
August 2, 2014
Oddities

Follow up on oddities and strange problems

From time to time, when you’re testing a website, something odd will happen, perhaps you ended up on a page that you weren’t expecting or you […]
February 12, 2010

Supermarket Study Into 404 Page Use Summary

I have come to the end of my blog series on how the major UK supermarkets use custom 404 pages to improve the user experience. The […]
January 23, 2010

Sainsbury’s, Waitrose, Morrison’s, Somerfield and Co-Operative

The third part of my series on looking at supermarkets web sites to see how they use 404 pages to direct users if they get lost […]