Award-winning customer experience analytics
Decibel Insight records every action visitors take on your web or mobile site. See what content they interact with, optimize the experience and turn more visitors into customers.
Decibel Insight Features
- See what your visitors see during their visit
- Track where they move their mouse, scroll and click
- Improve page layouts, navigation and calls-to-action
- Compare mobile, tablet and desktop visitor experiences
- Identify the content that drives the most goals and conversions
- Receive email alerts when behavioral trends change
- See how changes to the website affect user behavior
- Fix the forms that cause engaged visitors to abandon
- Identify frustrating experiences (e.g. non-clickable calls-to-action)
- Build a strong set of evidence to justify site improvements
- Create precise audience segments for granular analysis
- Generate ideas for split tests and analyze impact on user behavior
Improve customer experience through form analytics, dynamic heatmaps, session replay and behavioral alerts.